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Lost & Found
Lost something on the festival grounds or on the camping site at Pukkelpop?
- From Friday onwards, all lost property can be collected from the City of Hasselt.
- Always check https://ilost.co/nl/org/pukkelpop
Hopefully, you’ll be reunited with your lost treasure soon!
Lost or left your bike behind?
Was your bike removed because it was parked in the wrong place? Or did you simply forget where you left your trusty two-wheeler? No worries! Here’s how you can get it back over the next few days.
Removed bikes will be collected at the pick-up point next to the entrance of the official bike parking on Kempische Steenweg, near the intersection with Tulpinstraat. You can collect your bike there on Monday 24 August between 8:00 am and 1:00 pm.
What should you bring? Your ID, your bike key and, if possible, a photo or short description of your bike.
You don’t pick your bike up on monday? Then the search continues online.
All bikes that have not been collected by 1:00 pm on Monday – including bikes still left in the official bike parking – will be collected by Fietspunt Hasselt. Lost and abandoned bikes will be labelled and photographed and will then appear on iLost, where you can find your bike online: Find your bike on iLost.
More information: Traffic information Pukkelpop – City of Hasselt
Helpdesk Police
The local police have a helpdesk at Pukkelpop. Here, you can report incidents that occurred on or around the festival site. The helpdesk is located on the right side of the festival’s Main Entrance.
Opening hours
Thursday, 20 August: 9:00 AM – 2:00 AM
Friday, 21 August: 11:00 AM – 2:00 AM
Saturday, 22 August: 11:00 AM – 2:00 AM
Sunday, 23 August: 11:00 AM – 2:00 AM
Monday, 24 August: 9:00 AM – 2:00 PM
Digital reporting
You can report loss or theft online via the police’s digital reporting system. You can also scan the QR code at the helpdesk. Do you urgently need police assistance? Then call the emergency number 101.
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